Terms of Service

These Terms of Service are an agreement between LamGig, Inc. ("LamGig," "we," "us," or "our") and the person or business using our website or services. They govern lamgig.com, the LamGig customer dashboard, our available products, setup work, and related support.

Submitting a demo request asks LamGig to contact you. It does not order a paid service or create a payment obligation. Paid services begin only when you accept a service order or other written agreement, or otherwise clearly authorize paid service. If a service order conflicts with these terms, the service order controls for that service.

LamGig is offered for lawful business use. You must be able to enter a binding agreement and, if you act for a business, have authority to bind that business. You are responsible for keeping your account contacts, billing details, and business information accurate and current.

LamGig currently offers Digital Presence, Online Commerce, and Smart Engagement as one connected platform. Depending on your setup, these products may include a branded website and mobile apps, online ordering, bookings, payments, memberships, subscriptions, customer profiles, loyalty, marketing, and multi-channel communications.

Connected Growth is a future roadmap capability. It is not currently sold, priced, or included in the services. Roadmap pages and statements describe plans, not a promise that a feature will launch by a particular date or become part of your paid service.

A LamGig specialist configures the services using information, content, access, and approvals you provide. You agree to provide timely, accurate materials and decisions, including business details, prices, availability, policies, domain or platform access, and any information needed for app-store, payment, or messaging setup.

Launch timing is an estimate and depends on your responsiveness, the condition of supplied materials, and third-party reviews or approvals. App stores, payment processors, domain providers, and other platforms control their own approval processes and timelines.

Unless a service order says otherwise, LamGig's current public pricing uses the lower of two calculations each month: $0 per month plus 6% of orders processed through LamGig, or $400 per month with no LamGig per-order fee. Orders processed through LamGig include online orders, bookings, and payments taken through the platform. Sales you take separately at the counter or by phone are not included.

LamGig applies the lower calculation automatically. Standard card-processing charges, carrier charges, taxes, app-store charges, domain fees, and other disclosed third-party fees are separate. There is currently no LamGig setup fee, minimum term, or cancellation fee, and service is month to month unless a service order says otherwise.

You authorize LamGig and its payment providers to charge amounts you approve. Fees already incurred remain due after cancellation. We will disclose material pricing changes before they apply to a future billing period. You are responsible for taxes associated with your business or purchase, except taxes based on LamGig's net income.

You are responsible for your products and services, licenses, prices, taxes, inventory, availability, fulfillment, refunds, cancellations, business claims, customer service, and compliance with laws that apply to your business.

You are also responsible for providing required privacy notices and obtaining permissions for customer information and communications, including email, text messaging, loyalty, and marketing. LamGig may provide tools and setup assistance, but you remain responsible for deciding when and how your business uses them.

You retain ownership of names, logos, photos, menus, descriptions, customer lists, and other materials you provide to LamGig ("Customer Content"). You represent that you have the rights and permissions needed for Customer Content and that our authorized use of it will not violate law or another person's rights.

You grant LamGig a non-exclusive, worldwide license to host, copy, format, adapt, display, transmit, and otherwise use Customer Content only as reasonably needed to set up, provide, secure, support, and improve the requested services, comply with law, and follow your directions. LamGig will not use your name or logo in public marketing without permission.

Your domain remains yours. Your website and apps are branded for your business, and apps may be published under your business's name and accounts. You retain your Customer Content and business accounts, subject to the terms of the providers that operate those accounts.

LamGig and its licensors retain ownership of the underlying LamGig platform, software, templates, systems, workflows, documentation, designs, and improvements. Ownership of your domain, content, and business accounts does not transfer LamGig source code, platform technology, or a right to operate LamGig software separately unless a service order expressly says so.

You may not use the services for unlawful, fraudulent, deceptive, harmful, infringing, abusive, or discriminatory activity. You may not introduce malware, probe or bypass security, interfere with service operation, scrape or access the services through unauthorized means, reverse engineer protected technology except where law permits it, or use the services to violate third-party platform rules.

LamGig may reject or remove content, pause a campaign, or restrict activity that we reasonably believe creates legal, security, deliverability, platform, or reputational risk.

You agree that we may send service, security, billing, and account communications to the contact details you provide. These operational messages are part of the service. Marketing messages are optional, and you may unsubscribe using the instructions in the message or by contacting us.

LamGig works with third-party services such as payment processors, app stores, communications providers, domain registrars, hosting providers, and commerce tools. Your use of a third-party service may be governed by its own terms, privacy policy, fees, and account rules.

LamGig is not responsible for a third party's independent acts, outages, policy changes, approval decisions, or fees. We may replace a provider or integration when reasonably needed to operate the services.

Our Privacy Policy explains how LamGig handles personal information. If you provide information about your customers, employees, or other people, you must have authority to do so and must give any notices or obtain any permissions required by law.

Additional data-protection terms may apply to a paid service or particular integration and may be included in a service order or separate data-processing agreement.

Each party may receive non-public business, technical, or financial information from the other. The receiving party will use reasonable care to protect that information and will use it only for the relationship, except for information that is public through no breach, already known without a duty of confidentiality, independently developed, lawfully received from another source, or required to be disclosed by law.

We work to keep LamGig available and useful, but services may be interrupted by maintenance, updates, security work, third-party outages, internet conditions, or events outside our reasonable control. We do not guarantee uninterrupted or error-free operation.

We may improve, replace, or discontinue features. If a change materially reduces a paid service, we will make reasonable efforts to give notice and, where practical, provide a transition. Product descriptions and demonstrations are informational and are not warranties of a particular business result.

You may cancel month-to-month service by following the process in your service order or contacting LamGig. We may suspend or terminate access if you materially breach these terms, fail to pay amounts due, create security or legal risk, misuse the services, or if continued service is prohibited by law or a required provider.

When service ends, each party remains responsible for obligations that arose before termination. Provisions concerning payment, ownership, confidentiality, privacy, disclaimers, liability, and other terms that by their nature should continue will survive. Any transition, export, or continued hosting terms will be described in the applicable service order or agreed in writing.

To the fullest extent permitted by law, the website and services are provided "as is" and "as available." LamGig disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee sales, revenue, search ranking, app-store approval, message delivery, customer retention, or any other business outcome.

Some jurisdictions do not allow certain warranty exclusions, so part of this section may not apply to you.

To the fullest extent permitted by law, neither party will be liable under these terms for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of goodwill, or business interruption, even if advised that such damages are possible.

These limits do not apply where liability cannot legally be limited, and they do not limit your obligation to pay authorized fees or either party's responsibility for fraud, willful misconduct, infringement, misuse of confidential information, or obligations that a service order expressly states are not limited.

You will defend and indemnify LamGig and its personnel against third-party claims, losses, and reasonable costs arising from your Customer Content, your products or services, your violation of law or another person's rights, or your material breach of these terms. LamGig will promptly notify you of a covered claim and reasonably cooperate in the defense. This section does not require indemnification for LamGig's own unlawful conduct.

We may update these terms as the services and law change. We will post the updated version and revise the Last updated date. If a change materially affects an active paid service, we will provide reasonable advance notice. Changes will apply prospectively from their effective date.

You may not assign these terms without LamGig's consent, except in connection with a sale of substantially all of your business or assets. LamGig may assign these terms as part of a merger, reorganization, financing, or sale of its business. A failure to enforce a term is not a waiver. If a term is unenforceable, the remaining terms continue. These terms and any applicable service order are the entire agreement about their subject matter.

Questions about these terms can be sent to LamGig, Inc. at hello@lamgig.com. Any governing-law, venue, or dispute-resolution terms for paid services will be stated in the applicable service order until LamGig adopts a company-wide provision.